Smoking -
In line with current legislation smoking is not allowed anywhere in the house. Guests found smoking will be asked to leave with no reimbursement of payment.
Check In & Departures -
Check in time is 4pm – 8pm. Please note keys will not be issued after 8pm unless a specific time for late arrival has been notified and agreed.
On day of departure all rooms must be vacated by 10am. If keys are taken on your departure from the guest house we will charge £20 to cover the cost of replacement keys and inconvenience.
Deposits & Payments -
A non refundable deposit of 25% or 1 nights stay (whichever is the greater) is required at time of booking. The balance to be paid upon arrival. Cheques to be made payable to Harbour Walk Guesthouse.
|
Group Bookings - The person making a group booking is ultimately responsible for full payment for all rooms. If numbers in the party vary between date booking made and date of stay, then it is their responsibility to ensure full utilisation of the rooms. The room rate agreed at time of booking shall stand.
Cancellation Policy -
Deposits are non refundable. We would suggest that guests consider the merits of insurance cover that includes a cancellation risk.
Damages & Breakages -
On the rare occasion when damage occurs (by negligence or a deliberate action taken by a guest) which directly or indirectly causes loss to the guest house, the guest agrees to indemnify such losses. This forms part of the agreement at the time of booking. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary.
|